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Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

View more
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Withdraw coupons/ survival benefits/ bonus

Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.

DOWNLOAD COUPON / BONUS WITHDRAWAL FORM


Instructions

Depending on the features of your policy, cash coupons or survival benefits may be paid out at regular intervals during the policy term, provided that the policy is in force. These coupons are automatically accumulated with us and will accrue interest. The current interest rate is 3 percent per year. 

You may request to withdraw the accumulated coupons in part or in full. The minimum withdrawal amount is S$500 or the full amount available for the policy, whichever is lower.

We encourage you to contact your Representative or our Client Services team at (65) 6833-8188 to discuss your options for your policy. If you would like to proceed with the withdrawal, please complete the Coupon / Bonus Withdrawal Form and mail it back to us.

What you need to provide

1. Completed Coupon / Bonus Withdrawal Form.

FAQs

Who will need to sign the form to request for the withdrawal? 
For non-trust policies, the Assignee or Policyowner must sign the form. 

For a Trust policy under S49L, either of the following parties must sign the form: 
• Policyowner and any one Trustee (excluding the Policyowner), or 
• All Beneficiaries (each Beneficiary must be at least 18 years old) 

For a Trust policy under S73, the Policyowner and all Trustees must sign on the form. 

To whom will the payment be made? 
For non-trust policies: 
• CPF Ordinary Account (OA) policy – payment will be made to the agent bank 
• CPF Special Account (SA) policy – payment will be made to CPF Board
• Cash-funded policy – payment will be made to the Assignee or Policyowner 

For a Trust policy under S49L, we will make the payment to the Trustee or Beneficiary who signs on the form. 

For a Trust policy under S73, we will make the payment to all Trustees.


COUPON/BONUS WITHDRAWAL FORM

Apply for policy loan

Apply for a policy loan on your policy with an accumulated cash value

DETAILS


 

Direct credit to bank (EFT)

Apply for Electronic Fund Transfer (EFT) to credit policy payouts directly to your bank account.

DETAILS


 

Set up regular withdrawal of annuity

Apply for regular withdrawals of your annuity policy.

DETAILS


 

Telegraphic Transfer (TT) For USD

Apply for Telegraphic Transfer (TT) to credit your USD Signature Income policy payout directly to your overseas bank account.

DETAILS


 

Other services that we offer

We are always here to help in whatever way we can.