Withdraw coupons/ survival benefits/ bonus
Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.
Instructions
Depending on the features of your policy, cash coupons or survival benefits may be paid out at regular intervals during the policy term, provided that the policy is in force. These coupons are automatically accumulated with us and will accrue interest. The current interest rate is 3 percent per year.
You may request to withdraw the accumulated coupons in part or in full. The minimum withdrawal amount is S$500 or the full amount available for the policy, whichever is lower.
Please submit the completed Coupon / Bonus Withdrawal Form along with any supporting documents through one of the following channels:
- Upload the form to our customer portal MyManulife (refer to steps below).
- Alternatively, you can mail the completed original hard copy form to the following address:
Manulife Client Service Centre
8 Cross Street
#13-01 Manulife Tower
Singapore 048424
Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.
FAQs
How to upload form to MyManulife
- Log into your account via MyManulife.
- Click on "Servicing".
- Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.
Who will need to sign the form to request for Coupon/Bonus Withdrawal?
For non-trust policies, the Assignee or Policyowner must sign the form.
For a Trust policy under S49L, either of the following parties must sign the form:
- Policyowner and any one Trustee (excluding the Policyowner), or
- All Beneficiaries (each Beneficiary must be at least 18 years old)
For a Trust policy under S73, the Policyowner and all Trustees must sign on the form.
To whom will the payment be made?
For non-trust policies:
- CPF Ordinary Account (OA) policy – payment will be made to the agent bank
- CPF Special Account (SA) policy – payment will be made to CPF Board
- Cash-funded policy – payment will be made to the Assignee or Policyowner
For a Trust policy under S49L, we will make the payment to the Trustee or Beneficiary who signs on the form.
For a Trust policy under S73, we will make the payment to all Trustees.
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Direct credit to bank (EFT)
Apply for Electronic Fund Transfer (EFT) to credit policy payouts directly to your bank account.
Telegraphic Transfer (TT) For USD
Apply for Telegraphic Transfer (TT) to credit your USD Signature Income policy payout directly to your overseas bank account.
