Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

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Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Tuesday, 24 December 2024 for Christmas holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 26 December 2024.

View more
Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

View more
Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Tuesday, 24 December 2024 for Christmas holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 26 December 2024.

View more
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Direct crediting to foreign bank account via Telegraphic Transfer (TT)

Apply for Telegraphic Transfer (TT) to credit your USD-denominated policy payout directly to your overseas bank account.

 


Instructions

Please submit the completed Telegraphic Transfer (TT) Form along with a copy of the bank statement or an original letter from the bank (as evidence that the bank account to be remitted belongs to Payee) via mail to:

Manulife Client Service Centre
8 Cross Street
#13-01 Manulife Tower
Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

FAQ

Withdraw coupons / survival benefits / bonus

Request to withdraw your accumulated coupons, survival benefits or bonuses in part or in full.

DETAILS


 

Apply for policy loan

Apply for a policy loan on your policy with an accumulated cash value

DETAILS


 

Direct credit to bank (EFT)

Apply for Electronic Fund Transfer (EFT) to credit policy payouts directly to your bank account.

DETAILS


 

Set up regular withdrawal of annuity

Apply for regular withdrawals of your annuity policy.

DETAILS


 

Other services that we offer

We are always here to help in whatever way we can.