Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

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Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Tuesday, 24 December 2024 for Christmas holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 26 December 2024.

View more
Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

View more
Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Tuesday, 24 December 2024 for Christmas holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 26 December 2024.

View more
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Change of sum insured

Apply to increase or decrease your sum insured.

DOWNLOAD POLICY DETAILS CHANGE FORM


Instruction

Depending on your policy contract, you may choose to increase or decrease the sum insured for your policy and the attaching riders, where applicable. 

Increase in sum assured is only applicable for selected plans and will be subject to underwriting. 

Please get in touch with your Representative to discuss the options for your policy. 

If you would like to apply for a change in the sum insured of your policy, please complete the Policy Details Policy Details Change Form and submit it to us with the necessary document(s) requested.

What you need to provide

1. Completed Policy Details Change Form* 

*For increase in sum insured, your Representative will assist you in the submission of additional requirements.

FAQs

When does the increase in sum insured take effect?
For traditional policies:
The increase will take effect from the policy effective date. You will be advised of the premium and interest payable, where applicable, for your application. 

For investment-linked policies: 
The increase will take effect from the next monthiversary.


When does the decrease in sum insured take effect?
For traditional policies:
The decrease will take effect on the next premium due date. If your policy has attained cash value, there will be a partial refund of the cash value to you, after offset of any outstanding loan balance, where applicable. 

For investment-linked policies: 
The decrease will take effect from the next monthiversary. 

Who will need to sign the form to activate the change?
For non-trust policies, the Assignee or Policyowner must sign the form.

For a Trust policy under S49L, either of the following parties must sign the form: 
• Policyowner and any one Trustee (excluding the Policyowner), or 
• All Beneficiaries (each Beneficiary must be at least 18 years old) 

For a Trust policy under S73, the Policyowner and all Trustees must sign on the form.


 

Change of premium

Apply to increase of decrease your premium.

DETAILS


 

Change to recurring single premium

Make changes to your standing instruction for recurring single premium (RSP) investments.

DETAILS


 

Change payment frequency

Apply to change the frequency of your premium payment.

DETAILS


 

Change payment method

Apply to change your payment method from GIRO to Direct Billing or vice versa.

DETAILS


 

Change rider/supplemetary benefits details

Apply to make changes to your rider or supplementary benefit.

DETAILS


 

Change insured person

Apply to change the Life Insured on your policy.

DETAILS


 

Secondary life insured option

Apply to appoint or change the Secondary Life Insured of your policy.

DETAILS


 

Change occupation details

Update your policy with your change of occupation.

DETAILS


 

Convert to reduced payout policy

Apply to use your policy's cash value to convert the policy to a reduced paid-up policy.

DETAILS


 

Change of representative

Request for a change of servicing representative.

DETAILS


 

Reinstate a lapsed policy

Apply to reinstate a policy after it has lapsed.

DETAILS


 

Notify Manulife of a will or a will change

Notify Manulife when you have made a will or a change to an existing will.

DETAILS


 

Surrender or withdraw a policy

Apply to surrender or withdraw a policy in full or partially.

DETAILS


 

Other services that we offer

We are always here to help in whatever way we can.