Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

View more
Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Wednesdays, 31 December 2025 for New Years Eve. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Friday, 02 January 2026.

View more
Important Notice

Exercise caution and remain vigilant against scammers posing as Manulife Singapore staff or financial representatives, or government officials.

Manulife Singapore staff and our financial representatives are committed to ensuring your security, and we will:
1. Never call on behalf of the Monetary Authority of Singapore (MAS).
2. Never request money transfers on behalf of MAS.
3. Never ask for money transfers to any bank account over the phone. For payment of premiums, do refer to https://www.manulife.com.sg/en/self-serve/make-payment.html for our official payment channels.
4. Never request for your personal or financial credentials, such as passwords, one-time PINs (OTPs), or security codes, via phone or email.

If you have any doubts or concerns, please contact our hotline at 6833 8188 (available 9am – 5pm, Mon-Fri, excluding public holidays) or submit a form here for assistance.

For more information, please visit https://www.manulife.com.sg/en/cybersecurity-advisory.html.

View more
Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Wednesdays, 31 December 2025 for New Years Eve. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Friday, 02 January 2026.

View more
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Change payment frequency

This option enables you to adjust your premium payment schedule to fit your needs.

Login to MyManulife

What you need to know

  • You may choose to pay your premiums monthly*, quarterly, semi-annually, or annually, depending on the terms of your insurance plan.

 Note:

*All policies with a "Monthly" payment frequency must be paid through GIRO only. Learn more about how to set up a GIRO arrangement here.

Instructions

  1. Log in to your account via MyManulife or the Manulife SG App.
  2. Click on the "Servicing" or "Services", followed by “Change payment frequency".
  3. Follow the instructions on the page to guide you through the process to change your payment frequency.

Who is this for:

  • Policyowners with Trust policies, USD-denominated policies or policies that are lapsed pending, on hold, or Manulife SmartRetire plans.
  • Policyowners who wish to reduce the payment frequency on their investment linked plans.
  • Policyowners who are unable to change their payment frequency via our customer portal.

 

  1. Download and complete Section 4C of the  Policy Details Change Form.
  2. Upload the completed form, along with any supporting documents (if applicable), to our customer portal,  MyManulife or via the Manulife SG App (refer to steps below).
  3. Alternatively, you can mail the completed original hard copy form to the following address:

    Manulife (Singapore) Private Limited
    8 Cross Street
    #15-01 Manulife Tower
    Singapore 048424

Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.

If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.

FAQs

1. Log into your account via MyManulife or the Manulife SG App.

2. Click on "Servicing".

3. Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.

  • Annual: Last or next anniversary due
  • Semi-annual: 6 months from last or next anniversary due
  • Quarterly : 3 months from the last or next anniversary due
  • Monthly: Next due date of the following month

For non-trust policies:

  • The Assignee or Policyowner must sign the form. 

 

For Trust policies under Section 132 of the Insurance Act (formerly known as S49L):

  • The Policyowner and any one Trustee who is not the Policyowner, or
  • All Beneficiaries who are at least 18 years old must sign the form.
  • If any Beneficiary is under 18 years old, a legal guardian or parent who is not the Policyholder can provide consent.

 

For a Trust policies under Section 73 of the Conveyancing and Law of Property Act:

  • The Policyowner and all Trustees, or
  • All Beneficiaries who are at least 21 years old must sign the form.
  • If any Beneficiary is under 21 years old, a legal guardian or parent who is not the Policyholder can provide consent.

 


 

We are always here to help in whatever way we can.