Update your personal details
Update your contact details instantly by logging in to our secure customer portal, MyManulife.
Instructions
For updates to contact details such as mailing address, email address or phone number, please use our customer portal, MyManulife.
If you would like to update any of the following personal particulars:
- Identity records – Name, Identification number, or Citizenship
- Tax residency
- Signature.
Please submit the completed Personal Details Update Form along with any supporting documents through one of the following channels:
- Upload the form to our customer portal MyManulife (refer to steps below).
- Alternatively, you can mail the completed original hard copy form to the following address:
Manulife (Singapore) Private Limited
8 Cross Street
#15-01 Manulife Tower
Singapore 048424
Please ensure that the form is signed in wet ink. Click here to obtain the Business Reply Envelope for your submission.
For updates to contact details such as mailing address, email address or phone number, please use our customer portal, MyManulife.
If you do not have a MyManulife account, you can easily follow the step-by-step instructions here to create your account.
FAQ
How to upload form to MyManulife
- Log into your account via MyManulife.
- Click on "Servicing".
- Under "Upload Forms", click on "Other Transactions". Follow the instructions on the page to submit the completed form.
What supporting documents do I need to provide?
- For change of name, provide a copy of the deed poll, identity card, passport or baptism certificate (where applicable).
- For update of identification number (NRIC / FIN / Passport Number), provide a copy of the identity card, citizenship certificate, or a letter from Immigration and Customs Authority.
- For update of citizenship, provide a copy of the identity card or passport.
Where can I find information on the Common Reporting Standard (CRS) and Tax-Residency Self-Certification?
Click here for information on the Common Reporting Standard (CRS) and the necessary documentation required.
Who will need to sign the form for update of personal particulars?
The form must be signed by either the Assignee or Policyowner.
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