Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

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Important Notice

Our Client Service Centre and Hotline will close early at 1 pm on Tuesday, 31 December 2024 for the New Year’s holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 02 January 2025.

View more
Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

View more
Important Notice

Our Client Service Centre and Hotline will close early at 1 pm on Tuesday, 31 December 2024 for the New Year’s holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 02 January 2025.

View more
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Change payout method

To update your preferred payout method for your policies, please use our customer portal, MyManulife.

Login to MyManulife

Instructions:

1. Log into your account via MyManulife.

2. Click on "Servicing", followed by "Change payout method".

3. Select your preferred new payout method: PayNow by NRIC/FIN or Electronic Fund Transfer (EFT).

4. Select the policy(ies) you would like to make the change to and click "Next".

5. Read and acknowledge the Declaration, then click "Next".

6. Select your preferred method to receive your One-Time Password (OTP).

7. Key in your OTP and click "Proceed".

8. You will receive an immediate acknowledgement. 

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