Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

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Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Tuesday, 24 December 2024 for Christmas holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 26 December 2024.

View more
Important Notice

Effective 04 Nov 2024, our Client Service Centre and Hotline operating hours will be changed to 9am to 5pm, Monday to Friday, excluding public holidays.  

View more
Important Notice

Our Client Service Centre and Hotline will close early at 1pm on Tuesday, 24 December 2024 for Christmas holidays. We apologise for the inconvenience and look forward to serving you when we resume normal operations on Thursday, 26 December 2024.

View more
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Glossary 

We have created this page to help explain some of the key terms related to your insurance policies, making it easier to navigate and understand the terms of the industry better.

Please note that this glossary has been created for informational purposes and should not be considered as legal or financial advice. Contractual terms and conditions will prevail should any of the content in this glossary conflict with your policy documents.

Automatic fund rebalancing

Automatic fund rebalancing allows you to keep your portfolio holdings in line with your investment strategy. When this option is selected, the existing fund holdings will be readjusted at each policy anniversary to achieve the fund split in accordance with the premium allocation.

Automatic Premium Loan (APL)

The insurer will pay the overdue premium amount by deducting the amount from the cash value of the policy. This feature allows you to stay covered even if you have missed a premium payment.