How can I register a MyManulife account?
Follow the steps below to create your account:
1. Click the button below or visit https://www.mymanulife.com.sg.
2. Click "Register a ManuConnect account".
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3. Enter your NRIC/FIN/Passport/Other identification number registered with Manulife and your date of birth, then click "Continue".
4. A One-Time Password (OTP) will be sent to your mobile number registered with Manulife. Verify your account by entering the OTP.
5. Input your registered email address and set your password, then click "Continue".
6. A verification code will be sent to this email address. Verify your account by entering the OTP.
7. Your account has been successfully created! You will be directed to the main page to log in and start using your account.
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What is my ManuConnect ID?
ManuConnect ID is the login ID used to access all Manulife platforms such as MyManulife, ManulifeMOVE and SGFinDex.
If you have forgotten your ManuConnect ID, follow the steps below to retrieve your ManuConnect ID:
1. Click the button below or visit https://www.mymanulife.com.sg.
2. Click "Forgot ManuConnect ID".
3. Enter your NRIC/FIN/Passport/Other identification number registered with Manulife and your date of birth, then click "Continue".
4. A One-Time Password (OTP) will be sent to your mobile number or email address registered with Manulife. Verify your account by entering the OTP.
5. After verification, you will receive your ManuConnect ID.
What is my MyManulife account password?
If you have forgotten your password, follow the steps below to reset your password:
1. Click the button below or visit https://www.mymanulife.com.sg.
2. Click "Forgot/Reset password".
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3. Enter your ManuConnect registered email address, then click "Continue".
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4. A One-Time Password (OTP) will be sent to your ManuConnect registered email address. Verify your account by entering the OTP.
5. Create a password, then click "Continue".
6. Your account password has been successfully updated! You will be directed to the main page to log in and start using your account.
How can I change my login email (ManuConnect ID) and password used for MyManulife?
Follow the steps below to change your login email and/or password:
1. Click the button below or visit https://www.mymanulife.com.sg.
2. Click on the "Profile" tab, then select "Login & Password".
3. Click "Edit" to update your login and/or password.
How can I view my policy statements and contracts?
You can view and download past policy statements and contracts through our customer portal, MyManulife. Follow these steps:
1. Click the button below or visit https://www.mymanulife.com.sg.
2. Click on the "Documents" tab, then select "eStatements & Contracts".
3. Select the policy you would like to view.
Why is my policy contract missing?
You can access policy contracts issued from September 2018 onwards (for policies purchased via DBS/POSB, only contracts issued from July 2019 onwards) through our customer portal, MyManulife.
If you need the policy contract for policies issued before September 2018, click here to contact our Client Services Team.
Where can I update marketing consent?
You can update your marketing consent preference through our customer portal, MyManulife. Follow these steps:
1. Log in to your account via MyManulife
2. Click on the "Profile" tab, then select "Consent".
3. Click "Edit" to update your preferences.